Practical information

Come and meet the 350 animals of the Parc Animalier d'Auvergne for a day or all throughout the year. Choose from our two offers: a single visit or an annual pass!

New
The tiger enclosure is finally finished! Comes see Noéa and Saphyr in their new habitat.
Tip
Think you might come back a few times during the year? Get your Annual Passport!

Sanitary pass

📢 Good news! Masks are no longer mandatory for outdoor use. 🌲 However, keep them because they remain mandatory for :

  • The queues.
  • All exceptional activities
  • The immersion enclosures.
  • The restaurant and the store.
  • The train.

Since July 21, the sanitary pass is required for all persons over 18 years old at the entrance, and can be presented in paper or digital format.

New in 2021

The Amur leopard

Come and discover our couple of Amur leopards, in the largest enclosure in Europe for the species! Originally from Russia and Northern China, the Amur leopard is the most endangered feline on the planet. There are only 100 individuals left in the wild, so it is essential to protect it in a wildlife park.

The enclosure is located at the top of the Park.
.

The Pudú

Originally from Chile, the pudu is the smallest cervid in the world. Its new enclosure is located next to the South American plain, opposite the tiger enclosure.

The new restaurant

While you eat, you will be able to observe our sloths, armadillos and tamarinds but also enjoy a breathtaking view of the Auvergne reliefs.

The park is currently

Closed

Our opening hours

Check the opening times for a particular day:
Last admission: 90 minutes before closing.

Ticket prices

The rates include a free visit to the Park throughout the day. Admission is free for children under 3 years old upon presentation of an ID.

Tip: get your ticket on our online ticketing service to get into the Park faster!

For every admission purchased, €1 is donated to the conservation. 🌍

Means of payment accepted:

Important information: 

  • Any exits are permanent.
  • Pets are not allowed in the park.
  • You can bring your own picnic. However, according to the Vigipirate plan, rigid coolers are not accepted.
  • We do not keep any personal items at the reception.
  • We do not know the weather in advance.

Map of the park

Meet our animals

Make your visit exceptional

In addition to your visit, you can take one of our exceptional experiences and come up close to our animals, in the company of our carers!

For more information:
Go to the "activities of the Park" tab.

Keeper for a day

Experience an exceptional moment close to the Park's residents: visit the backstage, prepare rations... for half a day, you'll be in the shoes of a keeper!

On reservation at your visit, 130€ solo, 190€ duo (entries included).

For more information:
Go to the tab "activities of the Park".

Family Safari

Experience a unique moment in emotions, during 3h30, close to the animals of the Park: visit of the backstage, feedings, observations of the individuals, creations of enrichments. Live this day with 3 persons of your entourage.

On reservation at your visit, 340€ for 4 people.

For more information:
Go to the tab "activities of the Park".

Up-close encounter

Want to learn more about your favorite species? Whether it's lions, tigers or red pandas, come spend half an hour with our keeper and discover all the secrets of your favorite animals.

Reservation required for your visit, from 50€ per person.

For more information:
Go to the tab "activities of the Park".

Private feeding of wolves

Kissos, Hateya and Taïma, the Canadian wolves are waiting for you for the snack! Discover our incredible pack of black and white Canadian wolves through an exceptional moment: the distribution of their meat ration. You will live a unique moment, close to this incredible and feared animal...

Make sure you live this exceptional moment by booking online (5€ per person).

For more information:
Go to the tab "activities of the Park"

Translated with www.DeepL.com/Translator (free version)

Private feeding of giraffes

What could be more impressive than coming face to face with a giraffe and giving it part of its meal by hand? Take part in the feeding of Johari, Zaïd, Djibouto and Rafiki, and live a moment rich in emotions.

Make sure you live this exceptional moment by booking online (5€ per person).

For more information:
Go to the tab "activities of the Park"

Private feeding of lemurs

Our lemurs are part of the European breeding program. They are very intelligent primates. If you come to feed them on a sunny day, it is possible to catch them sitting and sunbathing.

Make sure you live this exceptional moment by booking online (5€ per person).

For more information:
Go to the tab "activities of the Park"

Himalayan Express Train

Ticket price

2€ per person by credit card with the driver or on our online ticketing service. Free for children under 3 years old and people with reduced mobility (upon presentation of a disability card).

When ?

Departure every 20 to 30 minutes, 38 places per rotation.

Where ?

Departure in front of the lower playground, under Jules the hippopotamus
With the support and funding of the Auvergne-Rhône-Alpes region.

Himalayan Express Train

For groups

The little train can be booked before the visit for 70 euros

Circulation dates 2021

From April 3: every weekend until October, public holidays (except November 11), Easter, summer and All Saints' Day vacations.

Sanitary prevention

Wearing a mask is mandatory on the train for children over 11 years old. You will have to clean your hands with hydroalcoholic gel before getting on the train. This ticket is non-refundable.
Important information elevation gain
Get ready to climb Everest!
The Parc Animalier d'Auvergne is built on a mountainside on about 200m of altitude gain with some slopes at more than 20%. All the innovations since 2013 tend to integrate a dimension to facilitate access to all in the Park. Nevertheless, we favour an experience as close as possible to nature and although we have invested in 7 km of tarred roads, there are still dirt roads or small pebbles in the park. Likewise, the rains and storms constantly displace nature when we are on a mountain and you can find on the paths punctually branches, stones and earth. This is why we offer a very discounted ticket for our visitors in wheelchairs. Thank you for taking this information into account when making your purchase.

Getting here

Parc Animalier d’Auvergne

Route d’Anzat le Luguet , 63420 Ardes, France

40 minutes south of Clermont-Ferrand, via the A75 motorway

• Exit 15 southbound, coming from Issoire and Clermont-Ferrand
• Exit 17 northbound, coming from Saint-Flour
• Follow the signs for the Parc Animalier d’Auvergne and Ardes-sur-Couze

Free parking is available in the large car park right next to the entrance.

Where to stay?

Near Issoire and Clermont-Ferrand

The park is easily accessible via the A75 motorway, near Issoire, Clermont-Ferrand, and the Sancy Mountains. Find accommodation in our exceptional region on the website of the Tourist Office.

Plenty of activities to discover in the region

In Issoire, discover Saint Austremoine Abbey Church, one of the major sites of the southern Puy-de-Dôme! A not-to-be-missed visit. You can also climb to the top of the Puy de Dôme. Enjoy an incredible view of the Chaîne des Puys volcanoes and the Limagne Plain, added to the UNESCO World Heritage List on 2 July 2018! Take advantage of our partnership with the Panoramique des Dômes rack railway.

Our partners

Objectif Auvergne

Thanks to the travel book "Objectif Auvergne", discover the must-see sites of the Puy-de-Dôme. From your second visit in one of the 5 tourist places (Grotte de la Pierre de Volvic, the Michelin Adventure, the Volcano of Lemptégy, the Panoramique des Dômes and the Animal Park of Auvergne), benefit from -10% on the purchase of your tickets.

After collecting 3 to 5 different stamps, you can participate in a draw to try to win prizes ranging from 45 € to 1808 € (a 2-night stay for 4 people + 1 private hot air balloon flight)

Translated with www.DeepL.com/Translator (free version)

Panoramique des Dômes

The highest volcano of the Chaîne des Puys-faille de Limagne, is a high tectonic place inscribed on the UNESCO World Heritage List since July 2, 2018.

In 15 minutes, the Panoramique des Dômes takes you to the top of the Puy de Dôme for a 360° discovery of the sleeping volcanoes of the Chaîne des Puys and the Limagne Fault, this geological complex witnessing the rupture of the continents, unique in the world.

More information on : www.panoramiquedesdomes.fr/

Volcan de Lemptégy

Explore the inside of a real volcano in the heart of the UNESCO site. Dive into the world  of volcanology in the company of your guide. See geological treasures : bombs, volcanic conduits and lava flows. The visit consists of 4 parts : an immersive exhibition (a great introduction), a guided tour by train or on foot, the soul of Lemptégy (the industrial history of the site) and the attractions. A unique voyage of discovery lasting 2h30, to be enjoyed with family or friends.

L'Aventure Michelin

The amazing world of l'Aventure Michelin awaits you : from the first removable tyres made by the Michelin brothers to the latest innovations, by way of the maps and guides, without forgetting the legendary Michelin Man (Bibendum), you will be transported into the heart of this incredible story. The unusual, interactive layout of the visit will seduce young and old alike. 

Grotte de la Pierre de Volvic

A self-guide tour using Scénovision® (projected images with audio accompaniment) tells the story of this mine, quarried for Volvic stone since the 13th century. A series of 5 scenes reveal the world of quarrymen at the beginning of the 20th century, at the time when they discovered the Volvic water source. As you walk through this cavern sculpted by years of extraction, you are guided by the voice of Jules Cotte, foreman of Jean Legay-Chevalier, one of the most important quarrymen of the 1900s.

Ikea Family card

Ikea Family card holders enjoy a discount of €2

Frequently asked questions

How much is admission to the park?

Ticket:

High season (April 3 to August 31, 2021):
-Adult : 22 €
-Children: 16 € (€)
Low season (March 2 to April 2 and September 1 to December 30, 2021):
-Adult : 19 €
-Child : 14 € (in French)

Person with reduced mobility (all year round): 15€.
Person in a wheelchair: 7,5

Annual adult passport: 43 €.
Annual passport for children : 31 €.

Can we leave the park and return during our visit?

No, with respect to Covid-19, any exit is final.

Should we reserve our ticket to come?

We don’t have a gauge, this is not an obligation, but we strongly advise you to avoid waiting the day of your visit! Your tickets are bookable now!

Do I need a sanitary pass?

Yes, since July 21, it will be required for all persons over 18 years of age at the entrance, and can be presented in paper or digital format along with an ID.

Is wearing a mask mandatory?

Good news! Masks are no longer mandatory for outdoor use. However, keep them because they remain mandatory for :

  • The queues.
  • All exceptional activities
  • The immersion enclosures.
  • The restaurant and the store.
  • The train.
How long is the visit?

Depending on your pace, the visit takes between 4 and 5 hours.

Is the park adapted to people with disabilities?

The Parc Animalier d’Auvergne is built on a mountainside on about 200m of altitude gain with some slopes at more than 20%. This is why we offer a very discounted ticket for our visitors in wheelchairs. Thank you for taking this information into account when making your purchase.

Can we bring our dog to the Parc Animalier d'Auvergne?

No, for hygiene reasons and for the safety for our animals, dogs and other pets are not admitted to the park.

Are there places to eat?

Yes! We have four dining areas (one restaurant and three snacks) at the top and bottom of the park. Your taste buds will love our local products, our assortment of local cheeses and charcuterie and all our little guilty pleasures like ice creams and pancakes with homemade jam.

Can I bring outside food for a picnic in the park?

Absolutely! You can bring your food to the park and eat at one of the picnic tables throughout the park. However, due to the Vigipirate plan, rigid coolers are not allowed in the Park.

Can we sleep in the park?

No, it is not possible to sleep in the Park, except during our “Head in the Stars” event.

Can we come to the Parc Animalier d'Auvergne with our class?

Of course! Whether for an end-of-the-year trip or for a workshop, the Parc Animalier d’Auvergne is the perfect place for a school outing. Find all the information on our school groups page.

Do you offer corporate activities?

Yes! Find out more about our seminars, Christmas parties and team building workshops on our groups page. An unforgettable day for your employees!

What is the surface area of the Park?

The park covers an area of 30 hectares.

How many animals are there in the park?

Today, there are 350 animals of 70 different species, 46 of which are part of a breeding program.

Who owns the park?

The Parc Animalier d’Auvergne was created in 1984 by Maurice White. It was taken over in 2012 by Pascal Damois and Rémy Gaillot, two entrepreneurs who decided to change their lives and protect endangered species.

Are the animals taken from their natural environment in the wild?

No! The animals in animal parks are all born in captivity. When a new animal arrives at the Parc Animalier d’Auvergne, it comes from a free transfer from another zoo. Our female red panda Mushu for example, comes from the Réserve Zoologique de la Haute Touche.
Discover all the missions of a zoological park..

What do you do for the protection of endangered species?

We act to ensure their safety in the park, by participating in European reproduction programs. The purpose of these programs (EEP) is to protect animals in order to reintroduce them to their natural environment in the wild, when they are no longer threatened.
We also support associations that protect wild animals, by working with the local populations and raising awareness with children. This year, we are once again aiming to give them 100,000 euros!
Discover the programs we support .

How can I become a keeper?

There are 5 schools in France with training courses to become an animal keeper:

Are you looking for interns?

Depending on the time of year, we look for interns in different fields: communication, catering, education and animal care. See all our offers for internships.

Are you hiring?

Depending on the time of year, we hire employees in various sectors: communication, catering, education and animal care. See all our job offers.